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Pearl Academy FAQs for online entrance examinations -2020
Posted on April 17, 2020 by Pahal Design in New Updates
PahalDesign Education Private Ltd. comes up with its Online platform called Pahal Live. Pahal Design is the Original Pioneer in conducting coaching classes for NID, NIFT, NATA, UCEED, CEED, JEE ARCH, Fine Arts, BFA, MFA and Portfolio Preparation for Overseas and Private Colleges. These Online classes can be attended live from the comfort of your home. The program is delivered through a series of pre-scheduled live and recorded online lectures and has extensive course coverage. The objective behind these classes is to provide a real classroom experience at your home and time, thus allowing the students to raise any doubts or queries and have them answered instantly by our expert mentor. Even if you get further any doubt after live session, you may get them answered from the faculty or expert via the dedicated Telegram/WhatsApp group of your batch.
Top 10 Reasons Why You Should Join Pahal Live?
- 21 Years of Academic excellence
- Experienced Faculty from NID, IDC, NIFT, SPA, DCA, J J College, CEPT
- Doubt Clearing Sessions
- Weekly Feedback
- Live Interactive Classes
- Recorded Video Lectures
- Study Material
- Study Online at Home
- Replay a missed class
- Mock Test Analysis and Report
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FAQs for Online Entrance Examination
Before you assist anyone on call / chat / email always ask the Name and Roll No and maintain the same along with query in an excel file.
1. I am not able to login Always make sure of the following:
1. Candidate is using right credentials to login like correct Application Form No and Roll No., in
the right order. 2. If he/she is on Laptop he must be on Google Chrome browser 3. If he/she is on Android Mobile he must be on Google Chrome browser 4. If he/she is on iPhone he must be on Safari browser 5. Tablets / iPad are NOT allowed
2. Do I need to take the demo tests before the actual exam?
Yes before Entrance Test on April 18, 2020 you must take the demo tests here: https://examonline.global/page/admin/pearl-academy-demo-exams, using the demo application from no. and roll no. given on the page (not you real application from no. and roll no). To check if your webcam and mic works etc. As you have only one access to the entrance exam, you can’t access it multiple times in case your system is not ready for it.
3. My video / audio is not working? Ask the candidate to allow access to microphone and camera and refresh
4. My questions are not loading / screen has frozen? Ask the candidate to refresh.
5. How do I add / upload drawing in the exam? Ask the candidate to watch the demo videos given on the page, where they started their exam from.
6. My video in the end is not uploading? Ask the candidate to refresh. It will be submitted
7. I am seeing a lot of violation messages while I am writing my exam and bending down to draw? Candidate does not need to panic. Video proctoring notifications are alert messages and that would not impact their performance, The review team will take a call based on the videos and decide to penalise a candidate only when there is a serious breach.
8. My internet was / is down? In case of internet connection / network disruption: Do Not Panic, Don’t Escape or Close the Browser Window. If your internet connection goes off during the exam, you will see the message that you’re offline. Don’t panic, keep giving the exam as normal. The exam will still finish on time and all your activities will still be recorded. Keep the browser window open. Once the internet is back, your remaining answers, activity and video recorded while offline will be uploaded. All your previous answers, activity and video, before the disruption, was already recorded in real time and we would have it with us on your report.
9. My system shutdown and electricity went off? In case of system shutdown/electricity issue between the exam and you are not able to re-login within your exam timeline window. Don’t panic, you can send us an email at [email protected] after completing the exam, continue the next set of exam (if applicable). We will be able to provide you any solution post your completion of exam, based on your log history.
Support Helplines:
For any query that the team can’t handle ask the candidates to call on the helpline numbers given on the exam page.
Email Support: [email protected] Toll free number: 1800-103-3005, 18001039091, 1800212003005, 1800313003005
Exam related queries support: Toll free no.
Technical Queries Call Support: +91- 89504 60945 +91- 89508 98686 +91- 93552 13321
Technical Queries WhatsApp Support: +1- (567) 248-9808 +91- 95356 60406 +91- 78997 57301
for more details about admissions in Pearl Academy , Please contact :
Pahal Design (now live) – 8800226864
